Work / Concejo de la Estrella / Governance / Community administration
An AI agent that reviews resident complaints and drafts legal resolutions: 100 hours and $26,000 a year saved
- 100 hours/month of manual review and drafting eliminated
- $26,000 USD/year in savings
The challenge
Concejo de la Estrella has to process PQRs (peticiones, quejas y reclamos) from residents and turn resolutions into formal legal acts: a high-stakes, time-consuming process done manually.
What we built
Alta Marea built an AI agent that reviews incoming PQRs and drafts the legal acts that used to require manual legal/administrative drafting for every case.
Related service: Nearshore Engineering Pods
Concejo de la Estrella
Headline result
$26K /yr saved
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